Make sure the AC adapter is properly connected and the removable battery is properly inserted.
Nothing is displayed on the screen
The tablet may be in sleep mode. Press the power button to wake up the display.
The brightness may be set too low. Increase the brightness.
The screen suddenly turns black and the power indicator goes off
Make sure the LED indicator in the HotTab Utility is not turned off.
Make sure the AC adapter is properly connected.
If the device is running on battery power, the battery may be dead. Charge the battery.
The quality of the wireless LAN signal is poor
The tablet may be out of range. Move the tablet closer to the access point or another wireless LAN device that is connected to it.
Check if there is any interference in your environment, such as microwave ovens, cordless phones. Move the tablet away from objects that cause interference.
I cannot connect to another wireless LAN device.
Make sure that the wireless LAN function is turned on.
Make sure the SSID setting is the same for each wireless LAN device on the network.
Reboot the tablet.
Make sure the IP address or subnet mask setting is correct.
I cannot connect to another device with Bluetooth.
Make sure that both devices have Bluetooth turned on (for the tablet, use HotTab to check if Bluetooth is turned on).
Make sure that the distance between the two devices is max. 10 meters and that there are no walls or major obstacles between the devices.
Make sure that both devices are turned on and configured to be detected.
Make sure that both devices are compatible.
The GPS application cannot find my location
Make sure that the GPS in HotTab is turned on.
Make sure the GPS receiver and location sensor are enabled in the control panel.
The tablet may be out of range of reception.
Move the tablet outside or closer to a window.
Check for interference in your environment, such as microwave ovens, cordless phones. Move the tablet away from objects that cause interference.
I have a problem with GPS accuracy.
If you are using the GPS function, we recommend disabling the barcode reader in HotTab to reduce interference.
No sound is output
Adjust the volume of the tablet by pressing the volume rocker.
If you are using an external audio device, make sure the cable is connected properly.
I can't project the tablet's display to another monitor
Make sure the VGA driver is installed.
Make sure that the selected output setting is correct.
The barcode scanner does not send a laser beam and does not seem to work
Make sure the barcode scanner is turned on in HotTab Utility.
In Windows, make sure the barcode reader is set to COM 15 so HotTab can drive the barcode reader hardware.
The barcode scanner emits a laser beam but does not read the barcode presented to it
Adjust the distance between the device's barcode scanner and the barcode you want to scan.
Make sure that the barcode type is enabled on the tablet. To enable/disable a specific barcode type, go through the Barcode Scanner Configuration section.
RFID scanner does not seem to work
In Windows, make sure the RFID hardware is set to COM 3 port.
Battery leaking or swollen
The lithium battery used in this tablet may swell after many charge/discharge cycles. This does not pose a problem in terms of safety.
Continued use in such a condition may cause the battery to become stuck, so you should stop using the battery and purchase a new one.
