For the most up-to-date information about this product (documentation, technical specifications, system requirements, compatibility information, etc.), visit 

This manual contains simple troubleshooting instructions. In case of complete failure or serious damage, please contact your distributor, sales representative or customer support if you need further assistance. Before calling, please have the following information ready:

- Product serial number

- Connected periphery

- Complete problem description

- The exact wording of error messages

In addition, free technical support from our service staff and developers is available every working day. We are always ready to provide you with assistance for application requirements or specific information on the operation of our products. So please do not hesitate to call us or send us an e-mail.

Helpful Resources

General overview page of the WEROCK support: 

Knowledge database with numerous other cross-product information: 

Online portal for technical support and repair requests: 

Download drivers, software, manuals and other product-related files: 



WEROCK Technologies GmbH

Kallhardtstr. 20

75173 Pforzheim


Tel.: +49-7231-4709405-13

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