Warranty period: 12 months

WEROCK warrants to the Buyer that all products are free from defects in material and workmanship for the above period from the date of invoice.

Warranty claim

Warranty rights exist. A warranty claim can only arise with regard to the properties of the goods; reasonable deviations in the aesthetic properties of the goods are not subject to the warranty claim. In the event of a defect, WEROCK shall, at its option, provide subsequent performance in the form of rectification of the defect or new delivery. The risk of accidental loss or deterioration of the goods shall pass upon delivery to the person designated to transport the goods.

Rights in case of insignificant defect

In the event of an insignificant defect, the customer is only entitled to an appropriate reduction of the purchase price under exclusion of the right of withdrawal.

Compensation for defects

No warranty is given for damages resulting from improper handling or use of the goods. WEROCK shall pay damages for defects in the goods only in case of intent or gross negligence on the part of WEROCK. This exclusion shall not apply to liability for damages resulting from injury to life, body or health. The provisions of the Product Liability Act shall also remain unaffected by the exclusion of liability.

Obligation to give notice of defects

Customers must report obvious defects immediately in text form; otherwise the assertion of warranty claims is excluded. Timely dispatch suffices to comply with the deadline. The customer bears the full burden of proof for all conditions of entitlement, in particular for the defect itself, for the time of detection of the defect and for the timeliness of the notice of defects.

Limitation period

For used goods the warranty is excluded and for new goods it is 1 year. If WEROCK voluntarily extends the warranty period, this is indicated at the beginning of this chapter. The above mentioned warranty period refers to the entire period. Excluded from this is the right of recourse according to ยง 478 BGB. The shortening of the statute of limitations expressly does not exclude liability for damages resulting from injury to life, body or health or in case of intent or gross negligence. The provisions of the Product Liability Act also remain unaffected.