Description of the problem: The output of sounds is not possible or no sound is audible.


Possible causes:


  • The volume is set too low.
  • An external audio device is not switched on or not connected correctly.
  • The audio output is set to the wrong device.


Possible solutions:


  • Increase the volume using the volume buttons.
  • Ensure that the external audio device is switched on.
  • Ensure that the external audio device is connected correctly.
  • Set the audio output in the Windows settings to the correct output device.